كيف تساعد خاصية المقاسات الافتراضية في تقليل المرتجعات

Sahl Thursday,11 Sep 2025

One of the biggest challenges facing online stores, especially those selling clothing and shoes, is choosing the right size. Many customers hesitate before purchasing or buy a size only to discover later that it doesn't fit them. This causes an increase in returns and additional costs for the store. This is where virtual sizing comes in, a smart tool to solve this problem.
1. Helping customers buy with more confidence
Customers are often afraid to buy clothing items they haven't tried on. When you provide them with a tool that determines the right size based on their height, weight, or other brand sizes, the decision is easier and confidence increases.
2. Significantly reducing returns
Most returns in online clothing stores are due to incorrect sizing. If you help customers choose the right size from the start, you'll significantly reduce the number of returns that waste time and cost your store in shipping costs.
3. Improving the customer experience
Customers in Saudi Arabia love ease and clarity. When they find a smart tool that helps them choose their size quickly, they feel like the store cares about their customers' comfort. This positive impression makes them want to buy again.
4. Example from the Saudi Market
Let's imagine a Saudi store that sells abayas. Some customers face difficulty choosing height and size. If a tool tells them, "Based on your height of 160 cm and weight of 65 kg, your ideal size is M," they'll be reassured and order with confidence.
5. Increased Sales and Reduced Hesitation
Many customers hesitate and don't complete orders for fear of a size error. When you offer the virtual sizes feature, your hesitation decreases and the likelihood of completing the order increases.
6. A Competitive Advantage for Your Store
Not all stores offer this feature. Some large Saudi stores have started using it and have attracted more customers because they feel the experience is closer to real-life shopping. If you implement it in your store, you'll stand out and outpace your competitors.
In short, the virtual sizes feature not only reduces returns, but it also increases customer confidence, improves the shopping experience, and increases customer loyalty to your store. Let's be honest: the more comfortable the customer is with their choice, the more likely they are to come back and buy from you again and again.