الصفحات الأساسية اللي لازم تكون في كل متجر إلكتروني ناجح

Sahl Tuesday,28 Oct 2025

If you run an online store in Saudi Arabia, having professionally written landing pages is the first step to attracting visitors and gaining their trust. Many stores focus on products and offers, forgetting about the static pages that actually convince buyers to complete their order. In this guide, we cover the eight most important pages you need to optimize and create professionally to serve your store and increase conversion rates.
1. "About Us" Page
This is the first place a customer visits if they want to confirm that you are a trustworthy entity. Tell your story in a friendly, Saudi style: how you got started, your vision, and your most notable achievements. Don't forget to include photos of your team and links to your social media accounts. An honest story equals long-term loyalty.
2. "Privacy Policy" Page
With the development of digital legislation in Saudi Arabia, this page has become a must-have for any store. Explain to the customer how you collect their data, what you do with it, and how you protect it. Using simple language, avoiding complex legal jargon, will make the reader feel at ease and continue browsing. 3. "Shipping and Returns" Page
Customers always ask: When will my order arrive? And how do I return it if it doesn't suit me? Provide a clear table explaining your shipping options inside and outside the Kingdom, along with the time and cost. Then, include a section for your return policy that explains the time, conditions, and contact information. Shipping transparency reduces complaints and increases customer satisfaction.
4. "Frequently Asked Questions (FAQ)" Page
Save yourself and customer service time by compiling the most frequently asked questions: payment, sizes, order tracking, and discount coupons. Constantly updating this page allows visitors to quickly find answers instead of having to leave the website.
5. "Contact Us" Page
Make it easy for customers to contact you via WhatsApp, phone, or even a live chat. Add a map if you have a physical branch and an official email address. A clear communication interface gives the impression that you're close to them and value their questions.
6. "Terms and Conditions" Page
Protects you legally and clarifies the rights of both parties. Write it in clear language and cover points such as liability limits, payment methods, and dispute resolution mechanisms. Referring it during the purchase process ensures the customer agrees to every item.
7. "Offers and Discounts" Page
Having a dedicated page for offers makes it easier for search engines to index your campaigns and encourages customers to check them periodically. Link this page to a mailing list to encourage subscriptions and customer retention.
8. "Order Tracking" Page
In the Saudi market, delivery speed is a crucial factor. A tracking page with a reference number reduces support calls and increases customer confidence in controlling their order step by step.
Static pages aren't just content fillers; they're a professional interface that builds the credibility of your online store and increases sales in the long run. Try updating them regularly, keeping them up to date with Saudi regulations and e-commerce standards, and you'll notice how your conversion rate increases and your visitor's time on your site increases. And don't forget—customer trust starts with a click on a carefully crafted page!