كيف تساعد تقارير التحليلات الداخلية في تحسين تجربة العميل اليومية

Sahl Monday,10 Nov 2025

In the world of e-commerce in Saudi Arabia, data-driven decision-making is more important than ever.

Today's customers browse quickly, evaluate the experience accurately, and leave the store in seconds if things are unclear or complicated.

This is where internal analytics reports come in, giving you a clear picture of every movement within your store.

These reports don't just help you understand numbers…
They help you understand people: What do they want? Where do they stop? What makes them continue or leave the site?

Let's break down how these reports can improve the customer experience every day.

1️⃣ Identifying the pages customers interact with most 🔍 Analytics reports show you:
– Which pages customers visit most frequently
– How much time they spend on them
– Which pages they leave quickly
From these numbers, you can identify what content engages customers,

Which pages need to be redesigned or simplified.

2️⃣ Identifying Stops That Hinder the Purchase Process 🧱
Many customers add products to their cart… and then leave without completing their order.

Why?

Reports reveal:

– Where did the customer stop?

– Did they encounter a problem with payment?

– Is the cart page complicated?

– Was the shipping information unclear?

Identifying these “stops” helps you improve the purchase journey and reduce cart abandonment.

3️⃣ Optimizing Product Page Performance Based on Customer Engagement 🛍️
Reports provide data such as:
– Most Visited Products
– Products That Don't Get Engagement
– Products Added to Cart But Don't Complete Purchase
This data allows you to adjust how images, descriptions, or even the product order on the page are displayed.

4️⃣ Identifying Traffic Sources to Develop Relevant Content 🎯
Visit analytics shows you:
– Where are visitors coming from?

– Which channels are bringing in interested customers?

– Which channels are bringing in traffic that doesn't convert into purchases?

This information helps you understand what customers need before they even enter your store,

so you can improve the content they see the first time they visit.

5️⃣ Measuring website speed and its impact on customer satisfaction ⚡ Speed ​​is a crucial element in the Saudi market.

If your store is slow, customers will leave immediately.

Analytics reports show you:
– Slowest pages
– Website loading time
– Number of customers who left due to slowness
This helps you identify the problem and fix it quickly.

6️⃣ Tracking daily customer behavior to improve the browsing experience 📈 Through analytics, you can see:
– Do customers use mobile devices more often?

– Which devices do they shop on?

– Which buttons do they press most often?

This helps you organize your design and sections based on their actual behavior,

not your assumptions.

7️⃣ Sahl platform offers ready-made reports to help you easily understand your store. ✅ With Sahl, you get clear reports without needing a data analyst:
– Visitor traffic
– Product performance
– Most visited pages
– Pages needing improvement
– Order completion rates
– Abandoned carts reports
These reports help you develop your store daily and provide a better experience for your customers in Saudi Arabia.

Internal analytics reports are more than just numbers…
They are a tool that helps you build a stronger store and truly understand your customer.

Every small adjustment to the customer experience based on data directly impacts sales and overall satisfaction.

Over time, your store becomes smoother and more transparent… which is exactly what the Saudi customer is looking for.

Start activating your store reports now—and let Sahl give you clear insights to help you make better decisions every day.