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In today's Saudi market, reviews have become more important than the product description itself.
Before buying, customers like to see other people's experiences, which is natural since online shopping relies on trust.
But traditional text-only reviews are no longer enough… This is where smart reviews come in, allowing customers to attach photos or videos to their comments, giving a clear and authentic picture of the product.
A simple advantage?
Not at all… It's one of the most powerful persuasion tools in online stores today.
1️⃣ Photo reviews give the product high credibility. Photos from real customers are more powerful than any advertisement.
When a customer sees the product in someone else's hands, under normal lighting, they trust that the product is indeed the same as in the official photos and there's no exaggeration.
This reduces fear of buying and significantly increases sales.
2️⃣ Videos demonstrate the product's quality more effectively than any text. Videos show:
- The product's actual appearance
- Its texture
- Its size
- Its precise details
- How to open and use it. This relieves the customer of guesswork and makes them feel like they've tried the product before paying. 3️⃣ Smart reviews significantly reduce returns.
Many returns occur because customers say, "I didn't expect the product to be like this."
But when customers read reviews with photos or videos, they get a 100% clear picture of the product, thus increasing satisfaction and reducing errors.
4️⃣ They help new customers make quick decisions.
Customers don't like to search and hesitate; they prefer to make a quick and confident decision.
Visual reviews provide them with readily available information such as:
- The color is accurate.
- The texture.
- The quality of the materials.
- The size of the product. This reduces confusion and increases the likelihood of purchase.
5️⃣ They boost the confidence of Saudi customers who like to "check for themselves."
Customers in Saudi Arabia value credibility and like to see things in person before paying.
Smart reviews give them peace of mind and reassure them that they are buying from a trustworthy store, especially if the reviews are from customers within the Kingdom.
6️⃣ Understanding and quickly resolving product issues helps you.
Visual reviews reveal:
- Flaws you might overlook
- Packaging problems
- Color discrepancies
- Customer misuse
This gives you the opportunity to quickly improve products and enhance the user experience.
7️⃣ The “Sahl” platform offers an advanced and user-friendly review system.
Sahl’s review feature allows customers to add:
- High-quality images
- Short videos
- Clear comments
- Star ratings
and displays them neatly and attractively on the product page.
The system also prioritizes visual reviews, displaying them first so customers see them before other comments.
A smart review with images or videos isn’t just a nice addition…
It’s an essential tool for building trust and increasing sales in e-commerce stores.
Saudi customers rely heavily on others’ opinions, and when they see genuine content from people who have used the product before them, their interest increases significantly.
With Sahl’s smart review system, you can provide a stronger customer experience and easily boost your sales.
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