كيف تضيف نظام النقاط والمكافآت بطريقة تخلي العميل يرجع يشتري

Sahl Thursday,13 Nov 2025

Today's Saudi customers are more aware and experienced in online shopping. They no longer just look for the lowest price, but for an experience that is valued and appreciated.

One of the most powerful ways to build a long-term relationship with them is to create a loyalty program that encourages them to return and shop more often.

But the secret isn't in the system itself, but in how it's intelligently designed and implemented.

1️⃣ First: What is the idea behind a loyalty program? 🎯 Simply put, it's a system that awards customers points for every purchase or interaction within the store.

These points can be used later as a discount or gift.

For example: Every 10 riyals spent = 1 point, and 100 points = a 20 riyal discount.

This simple mechanism creates a sense of accomplishment and makes the customer think: "Okay, I'll shop here regularly to collect more."

2️⃣ Second: Link points to positive experiences, not just sales. 💬 The mistake many stores make is linking points only to purchases.

But customers can earn points by rating products, sharing the store on social media, or writing honest reviews.

This makes the system interactive, and customers feel like they're part of the store's success, not just a customer.

3️⃣ Third: Explain the rules simply and transparently 📘. Customers need to understand the system easily, without any complications.

Provide a simple page explaining:

* How to earn points?

* What can they do with them?

* When do they expire?

Clear rules increase trust and prevent any future frustration or misunderstandings.

4️⃣ Fourth: Make the rewards truly worthwhile 💎. Customers won't keep collecting points if the benefit is small.

Rewards must be enticing, such as:

* A real discount on future purchases
* Free shipping
* A free product after a certain number of orders

The goal is for customers to feel the reward is worth the effort, not just superficial advertising.

5️⃣ Fifth: Use smart design to display progress 🔄
Add a simple bar or counter to the customer's account showing their points balance and how many more they need to reach the next reward.

This small gesture creates strong psychological motivation, encouraging them to return and complete their purchase to reach their goal.

6️⃣ Sixth: Enable automatic notifications and reminders 🔔
Remind your customers periodically of their remaining points or upcoming rewards.

For example:

“Only 20 more points to redeem for free shipping!”

These smart text messages significantly increase engagement and purchase rates.

7️⃣ Seventh: How the “Sahl” platform helps you implement the system easily ⚙️
With Sahl, you can easily add a points and rewards system to your store without any programming complexities.

The platform supports:

* Customizing the number of points per purchase
* Creating loyalty tiers (Gold, Silver, Bronze)
* Sending automatic reward notifications
* Clearly displaying the points balance within the customer's account

The points and rewards system isn't just a marketing ploy… it's a tool for building long-term relationships with your customers.

Saudi customers appreciate experiences that make them feel valued and continuously rewarded.

With Sahl, you can design a professional loyalty system that increases customer loyalty and boosts your sales without any extra effort.

Start today with a smart plan that will keep your customers coming back, not just once… but every time.