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1. Understanding Saudi Customer Behavior
In the Saudi market, customers tend to prefer a simple and reliable experience. Therefore, store design should start with understanding the requirements of the local customer, such as providing local payment methods such as “Mada” and cash on delivery services, which reflect security and flexibility.
2. Mobile compatibility
Since more than 70% of users in Saudi Arabia shop via smartphones, designing a store that adapts to all screen sizes ensures a comfortable user experience. Compatibility is not an optional extra, but rather an essential element to increase sales.
3. Design inspired by local culture
• Colors and fonts: Using elegant Arabic fonts and colors inspired by local culture.
• Language: Providing clear content in Arabic enhances cultural relevance.
4. Improving performance and site speed
Speed is a crucial factor. Studies show that visitors leave sites that take more than 3 seconds to load. Use strong hosting, reduce image size, and rely on techniques such as lazy loading to provide a smooth experience.
5. Providing diverse local payment options
In Saudi Arabia, customers prefer multiple and secure payment options. Make sure to provide:
• Credit and debit cards.
• Digital wallets such as "STC Pay".
• Locally supported installment options.
6. Enhance security and trust
Security is one of the most important requirements of the Saudi market. Make sure to:
• Use SSL certificates.
• Protect customer data and payment gateways from any threats.
• Display customer satisfaction certificates on the website to increase trust.
7. Improve user experience (UX)
• Smooth browsing: Design an organized interface that helps the customer find the product easily.
• Simplified payment steps: Reduce the steps to complete the purchase process.
• Clear classifications: Facilitate navigation between products based on categories.
8. Integrate modern technologies
• Voice search: Helps customers find products quickly.
• Augmented reality (AR): To provide an interactive experience for products such as furniture or clothing.
• Smart assistants: Such as chatbots to provide immediate assistance.
9. Support inclusivity in design
Focusing on providing a design that suits everyone enhances customer satisfaction, such as:
• Improving the experience of customers with special needs through voice reading options.
• Enlarge texts or provide an interface that suits different needs.
Designing an online store that meets the needs of the Saudi market requires a deep understanding of customer culture and behavior. If you are looking for a professional and innovative design, the Sahl platform offers the ideal solutions to achieve success in the Kingdom.
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