كيف تحسّن تجربة التسوّق من الجوال نصائح مهمة لأصحاب المتاجر في السعودية

Sahl Thursday,22 May 2025

Today, mobile has become the primary platform for shopping, especially in the Kingdom of Saudi Arabia. Many customers access online stores directly from their mobile phones, whether through ads or links on Snapchat, Instagram, or Twitter. However, many store owners don't give this point its due attention.
If the mobile shopping experience is poor, customers leave without completing the purchase.
For this reason, you must focus on improving the mobile shopping experience and making it easy, fast, and convenient.
In this blog, we will provide you with practical and proven steps to help you improve your online store and make it 100% mobile-ready.
1. Design your store for mobile first
Many people design their websites on a computer and then modify them for mobile. But the opposite is better!
Start with a mobile-first design, and always ensure that everything is clear and easy to navigate from the first touch of the screen.
2. Enlarge buttons and make them clear.
A visitor using a mobile phone doesn't have a precise mouse cursor; they rely on their finger.
Buttons should be large enough, clearly spaced, and the purchase steps should be simple.
Don't forget to place the "Add to Cart" button in a prominent location, preferably fixed at the bottom of the screen.
3. Prioritize website speed.
Mobile users don't wait.
If your website is slow, customers will likely leave within seconds.
Test your store's speed using tools like Google PageSpeed ​​and ensure images are compressed, code is organized, and there are no heavy add-ons that slow down loading.
4. Simplify the purchase and payment steps.
Customers don't like to load up large amounts of data on their mobile devices.
Keep the steps short and automatically record customer information if they're returning for a purchase.
Provide quick payment options like Apple Pay, Mada, or STC Pay, and make the entire process take no more than two minutes.
5. Use mobile-friendly fonts and colors.
Some websites are designed with small colors and fonts that aren't suitable for mobile screens.
Choose large, clear fonts and make sure the colors don't cause eye strain.
Don't use too much text, and always keep content straightforward.
6. Provide a quick search and easy browsing experience
Mobile customers want to access products quickly.
Provide a clear search bar and organized, easy-to-navigate sections.
Enable customers to filter products easily (by price, type, popularity, etc.).
7. Test your store on multiple devices
Test your store on iPhone, Android, iPad, and all screens.
Because what works perfectly on an iPhone might not work on a Samsung device, for example.
Use tools like BrowserStack to test your store on multiple devices.
Those who care about the mobile shopping experience are ahead of competitors in the Saudi market.
With the increasing reliance on mobile devices, improving the mobile experience has become a necessity, not a luxury.
If you make shopping easier for customers on their mobile devices, you'll see a significant difference in sales, customer confidence, and repeat purchases.
If you'd like someone to help you design a professional mobile-friendly online store, you can rely on Sahal. Our team works with the latest standards and ensures an optimal user experience on mobile and desktop.
(Contact us now) Always be close to your customers... even in their pockets!