وش سر نجاح بعض المتاجر بدون إعلانات الجواب في تجربة المستخدم

Sahl Wednesday,28 May 2025

1. Without a single ad... the store succeeded!
Imagine an online store that doesn't market on Google, doesn't pay for Snap ads, and doesn't even offer sponsored offers. Yet, orders never stop, and customers keep coming back for purchases again, again, and again! How? What's the secret?
The answer is simple: user experience.
In Saudi Arabia, many shoppers have come to value experience more than price. When a customer enters a store that's easy, organized, fast, and clear, they feel comfortable, buy, and recommend others.
2. What do we mean by user experience?
User experience (UX) is everything a visitor experiences from the moment they enter your store, from ease of navigation, clarity of sections, and speed of browsing, to the ease of payment and receiving orders.
If the experience is smooth, the customer feels confident and comfortable... and becomes a repeat customer without needing to be persuaded by advertising.
3. Signs of a store that focuses on user experience
• The website is organized and easy to use.
• Navigation is fast, with no delays or complications.
• The purchasing steps are clear and simple.
• The designs are attractive without clutter.
• Customer service is fast and interactive.
• Orders are delivered quickly and professionally.
4. Why does user experience make a store succeed without advertising?
• Customers recommend others: A great experience spreads by word of mouth, and every happy customer brings you another.
• Loyalty increases: When customers feel comfortable with you, they order from you again instead of looking for an alternative.
• Competitors suffer: Many stores rely solely on advertising, and when you turn off ads, sales decline. But a store with a strong experience sells steadily.
• Organic search improves: When visitors stay longer and interact, search engines like Google boost your store's ranking.
5. Real story: A small Saudi store becomes a major player
One local store started without a marketing budget, focusing on simplicity, high-quality images, and ease of ordering. Within months, it achieved high daily sales and attracted partnerships with shipping companies... all because it focused on user experience, not advertising.
6. What improves user experience?
• Design an attractive and easy interface.
• Provide multiple and secure payment methods.
• Display reviews and testimonials from previous customers.
• Promptly respond to visitor inquiries.
• Clear shipping and return policies.
• A fully mobile-responsive website.
7. Does this mean you should dispense with advertising? No, but...
Advertising is important, especially for the beginning. But if your store doesn't provide a great experience, advertising will only bring visitors who leave and never return.
User experience is the foundation upon which everything is built, and advertising is merely a supporting tool.
8. Let your store speak for itself
Instead of spending thousands on marketing, invest in improving the user experience. Make your store a comfortable and organized place that makes visitors feel like they're in a luxury boutique. Because a happy customer is the best marketing tool you can get... and without paying a dime.