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Many people in Saudi Arabia are creative with handicrafts, such as candles, perfumes, accessories, embroidery, crochet, and more. But one question always comes up: "I make handmade products from home. How can I sell them online through my own online store?"
In this blog, we'll explain step-by-step what you need to start a successful online store selling your handmade products within the Kingdom, without any complications.
1. Think about your store's identity and a name that attracts people.
First, you need to determine the type of products you sell and choose a clear and attractive name that reflects the handcrafted or artisanal character. A name plays a significant role in leaving a lasting impression on customers, especially if it's simple and easy to remember.
Examples:
• Authentic Hand
• Craft from My Heart
• Saudi Handicrafts
2. Prepare professional photos and a clear description of your products.
Customers can't touch the product, so the photo must be of excellent quality and show the details. Avoid shooting in poor lighting. Try to use a white or natural background, and shoot from multiple angles.
Also, don't neglect the description:
• Mention the materials
• Product size
• If there are options (colors, shapes, special requests)
This will make the customer trust you and make a purchase without hesitation.
3. Open an easy-to-use online store
Instead of relying on Instagram or WhatsApp, create your own online store that gives you greater professionalism and complete control over orders, payment methods, and shipping.
A platform like "Sahl" helps you launch your handmade store in a short time and connects you to shipping and payment methods specific to the Saudi market, without requiring technical expertise.
4. Choose a payment method that suits your customers
Not all customers like electronic payments, especially if this is their first time buying from you. So, offer multiple payment methods:
• Cash on Delivery
• Mada or Apple Pay
• STC Pay
• Tamara or Tabby
You can connect all of them directly through "Sahl" without any complications.
5. Set up a reliable shipping method that delivers to all regions of the Kingdom
If you sell in other cities, don't rely on manual delivery. Partner with a well-known shipping company such as:
• SMSA
• Naqel
• Saudi Post (SPL)
And choose a company that offers order tracking, so customers feel secure and know when their order will arrive.
6. Don't neglect after-sales customer service.
A customer who buys from you for the first time will buy again if they feel cared for. Create a dedicated WhatsApp number or live chat in the store and respond quickly.
If there are minor problems (delays or order errors), handle them with courtesy and flexibility. Handcrafts are linked to emotion, so always be close to your customers.
7. Promote your store in simple and effective ways.
Once you launch your store, don't expect customers to come on their own. Use Instagram, TikTok, and even WhatsApp to post photos of your products and offer discount codes.
Create simple offers like:
• Free delivery on your first order
• 10% discount if you buy two products
• A small gift with every order over 150 SAR
If you have a passion for handicrafts and want to expand your income, an online store is the best way today.
With platforms like "Sahl," you can start today before tomorrow and turn your passion into an official project that reaches homes across Saudi Arabia.
Start your handicrafts store today and let your work speak for itself!
You can create your store easily
