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Many e-commerce store owners in Saudi Arabia start out enthusiastically, promoting their products and marketing them, but after a while, they're shocked to find that sales are weak or almost nonexistent. What adds to the mystery is that everything appears to be fine: excellent products, reasonable prices, and responsive advertising.
Here comes the real question: Is the problem with the store's design itself?
In this blog, we highlight the clear signs that tell you, "Wait a minute, your store needs a redesign!" and explain them in a simplified way that helps you know when it's time for a change.
1. Customers leave quickly? The problem lies in the first impression!
If a visitor enters your store and leaves within seconds, it means they haven't found what they're looking for or they doubt your professionalism. Random design, too many colors, or slow page loading are all reasons why a customer leaves quickly.
The first three seconds of a customer's visit are the deciding factor, so don't underestimate them.
2. Your store doesn't work well on mobile? A real disaster!
In Saudi Arabia, more than 80% of visitors browse on mobile. If your website isn't responsive, the buttons are small, or navigation is difficult, customers will get bored and abandon it.
Responsive design isn't an option; it's a necessity. Make sure everything is clear and easy to navigate on a mobile screen.
3. Lack of clarity? Customers are confused.
If a product page lacks a clear description, price, or a prominent order button, customers are confused. Design must help them access information quickly and without much thought.
The site map (navigation) must be organized, and everything can be reached in three clicks at most.
4. Lost trust? Design can build it.
Some designs give the impression that the store is unofficial or untrustworthy, especially if they lack payment logos, real reviews, or a professional "About Us" page.
Good design creates a sense of comfort and trust, encouraging customers to complete the purchase.
5. Lack of motivation? Design must persuade, not just display.
Pages that lack elements that motivate customers, such as:
• Clear offers
• "Order Now" buttons
• Countdown timers
• Customer reviews
... all lose a significant portion of their persuasive power.
Good design not only showcases products; it also helps motivate customers to make a decision.
6. Conversions are low? You need to review every step.
Sometimes a design is beautiful, but there's no clear flow to the purchasing process. From the time the customer enters, to the cart, to the checkout... every step should be easy, understandable, and quick.
If there are complexities or too many steps, many visitors will get lost.
7. Do you really need to redesign?
If you notice:
• Many visits without orders
• Customer comments about difficulty browsing
• Weak sales despite marketing campaigns
• Mobile issues or slow website performance
The current design is likely not serving you properly.
In the world of e-commerce in Saudi Arabia, design has become a key element in a store's success. It's not enough to simply display your products and create ads. Your store design must be clear, fast, easy, and reflect trust and professionalism.
And if you feel your store needs modifications or a complete redesign, our Sahal team is ready to help you with local expertise and reasonable prices.
Let your store's facade reflect the quality of your services...and let your customers order with confidence!
You can create your store easily
