Free support 24/7
Free support 24/7
In the past, the idea of a customer ordering a product from an online store using their voice was merely a fantasy. But today, voice technologies like Siri, Google Assistant, and Alexa have changed the game, and people are searching, purchasing, and requesting services simply by speaking. The real question is: Is your online store ready for this change?
Saudi Arabia is among the countries rapidly adopting modern technologies, and those who set up their store now will have an advantage over competitors.
1. What is meant by voice shopping?
Simply put, voice shopping means that a user can order a product, search for it, or even complete an order using voice commands, without typing or touching the screen. For example:
"I want to order a carton of mineral water from Rawaa Store"
or
"What are the best home appliance deals today?"
Artificial intelligence assistants understand the request and connect the user directly to the product, or complete the order if it is already stored.
2. Why is this technology important for your store?
• Ease and speed: Customers don't need to search or browse; they just speak.
• Reaching a new user segment: such as the elderly or those who use their mobile phones while driving or working.
• Increasing the likelihood of spontaneous purchases: With the advancement of artificial intelligence, assistants are now suggesting products based on purchasing behavior.
• Differentiating yourself from competitors: Few stores today support voice shopping, so starting early will give you an advantage.
3. How can you prepare your store for voice technology?
• Focus on optimizing your content for voice search: frequently asked questions and natural keywords (example: "cheapest iPhone charger in Riyadh").
• Use accurate and straightforward product descriptions, as voice assistants rely on clear information.
• Support your website's technical structure to be compatible with voice search engine standards.
• Consider developing an app for your store that supports voice commands or integrates with Google Assistant or Siri.
• Update your product database with spoken keywords, such as "moi," "Samsung mobile," and "coffee capsules."
4. What challenges might you face?
• Understanding local dialects: such as Saudi or Najdi. Stores may need time to become adept at handling them.
• Accuracy in execution: Sometimes voice commands are unclear, so the store must verify the order's accuracy.
• Security and data protection: Shopping with voice requires protecting user information, especially when it comes to direct purchase orders.
5. Success stories from the global market
Amazon, for example, stated that a large percentage of orders in the US are now completed via Alexa. Many large companies have begun to allocate departments to develop the voice shopping experience. Even in Saudi Arabia, there has been growing interest in integrating artificial intelligence into websites and streamlining the user experience to the maximum extent possible.
6. So, how can "Sahl" help you?
At "Sahl," we keep up with the latest developments in the world of e-commerce and always strive to prepare stores to be smart, fast, and future-proof. If you'd like to begin your journey with voice shopping, or even create a fully integrated e-store, contact us and be one of the first stores in the Kingdom to benefit from this new trend. The future of e-commerce in Saudi Arabia no longer depends solely on design and speed. It now relies on intelligence and modern technologies such as voice. Every day you delay setting up your store could cost you an opportunity to easily win new customers.
You can create your store easily
