وش أفضل توقيت لإرسال العروض للعميل

Sahl Monday,23 Jun 2025

In the world of e-commerce, simply offering a discount or attractive offer is enough. Timing is a big part of the game. Many store owners send offers at any time and are surprised by the lack of customer engagement. But the truth? Timing could be the reason.
Imagine sending a 50% discount at 7 a.m., and the customer is still asleep! Or sending an important offer after the end of the month, and the payroll is already paid! That's why knowing the best time to send offers is one of the secrets of smart sales.
1. Understand your audience's habits first.
There's no single ideal time that works for all stores. The ideal timing depends on:
• Is your target audience employees? Students? Mothers?
• When are they free to browse?
• When do they most often make purchase decisions?
For example:
If your audience is mothers, the afternoon, when they've finished their homework, is an excellent time.
If your audience is young adults, they're most likely to be online after 9 p.m. 2. The Best Days of the Week to Send Offers
According to the experiences of many stores in Saudi Arabia:
• Thursday and Friday: The best days to increase sales, as people are free and preparing for the weekend or buying in advance.
• Sunday and Monday: Suitable for "early week" offers, especially for everyday or essential products.
Avoid sending offers midweek without an appropriate reason, as many customers are busy or planning their paychecks.
3. The Best Times of the Day
• 11 AM to 1 PM: This is the break time for many customers and their phones are checked.
• 7 PM to 10 PM: Peak mobile usage and shopping time.
• Payday (25th-28th): This is when people are ready to spend, so offers take advantage of this mood.
However, avoid sending offers during:
• Very early morning
• Early morning
• Late night
4. Seasonal and Occasional Offers
• Ramadan, Eid, National Day, Black Friday, and other occasions that require special timing:
o Send offers 3 to 5 days before the occasion. Focus on days when people are searching for gifts or event supplies.
5. Take advantage of daily events.
For example:
• If there's a heat wave, send offers on air conditioners and fans.
• If school starts, send offers on school supplies.
This type of interaction creates a sense of realism and increases the likelihood of a purchase.
6. Use tools to help you know the right timing.
Some marketing systems provide analytics to track when your customers open emails or visit your store.
Tools like:
• Google Analytics
• Mailchimp
• Klaviyo
provide accurate data to help you send at the right time.
7. Experimentation and analysis are more important than any rule.
Try sending offers at different times and see when you respond most to customers. Monitor the times and adjust them accordingly.
A strong offer is useless without smart timing.
Know your audience, experiment, test, and monitor the results.
Over time, you'll find the golden timing that prompts a customer to open the offer, browse, and purchase.
If you'd like to build an online store that supports marketing campaigns and integrates with analytics tools, contact the Sahl team and market professionally from the very beginning.