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One of the most common questions received by e-commerce owners in Saudi Arabia is, "What is the best shipping company to use?" The goal is often to find a fast, secure, and reasonably priced method. The Saudi market has seen significant development in shipping services, with more than one excellent option now available. However, choosing the best one depends on the type of product you're shipping to, the region you're delivering to, and the customer experience you want to provide.
In this blog, we'll review the most prominent secure shipping methods in the Saudi market and how to choose the most appropriate one for your store.
1. Trusted local shipping companies
such as: SMSA, Aramex, Zajil, Naqel, and Saudi Post (Sabil).
These companies have extensive experience in the market and wide coverage within the Kingdom, especially in major cities.
Advantages:
• Live shipment tracking
• Cash on delivery options
• Good packaging
• Guaranteed delivery on time
Possible drawbacks:
• Service quality varies by city
• Sometimes the cost is higher for smaller orders
2. Shipping companies specializing in e-commerce stores
such as: iMile, Shipox, MRSOOL Business, and Shipa
These companies have emerged strongly because their primary focus is on serving e-commerce stores. They provide control panels with tracking, reports, and even direct integration with your store.
Advantages:
• Competitive prices
• Excellent coverage
• Fast technical support
• Combined storage and delivery solutions
Ideal for stores with a large or medium order volume.
3. Shipping via apps like Mrsool and HungerStation
If your store sells within a single city or locally (such as coffee or dessert stores), apps like Mrsool, Jahez, or HungerStation may be faster and simpler.
Advantages:
• Same-day or minutes delivery
• Suitable for urgent orders
However:
• Not suitable for intercity shipping
• Sometimes requires direct coordination with the driver
4. Saudi Post (Sabil)
An old option, but now significantly improved, especially with the launch of services like "Sabil Express" and "Sabil International."
It's suitable for shipping within and outside the Kingdom, and offers temporary storage options and accurate tracking.
5. How do you choose the appropriate shipping method?
• If you sell small or light products: Look for companies with affordable shipping rates, such as Zajil or iMile.
• If you sell expensive or high-quality products: Choose a company that offers shipment insurance and excellent packaging, such as Aramex or Shipa.
• If you receive a large number of daily orders: It's best to opt for integrated shipping solutions (Fulfillment), which will receive and deliver orders without your intervention.
• If you deliver to remote villages or areas: Make sure the company has full coverage or ship via Saudi Post.
Additional tips to make shipping safer:
• Test the service yourself before rolling it out to customers.
• Give the customer a tracking number upon shipment.
• Use packaging that protects the product from heat or breakage.
• Provide multiple shipping options for the customer to choose from.
There's no "best shipping company" that works for everyone, but there are many excellent options in Saudi Arabia. The more you know your store and understand your customers, the easier it will be to choose the partner that guarantees safe, fast, and affordable delivery. If you want to launch your online store professionally and easily connect it to multiple shipping companies, you can contact the Sahal team and we'll help you set up your store with the best logistics solutions suitable for the Saudi market.
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