وش لازم تعرفه قبل تطلق متجرك الإلكتروني في السعودية

Sahl Monday,21 Jul 2025

With e-commerce expanding significantly in Saudi Arabia, many people are looking to open online stores and become entrepreneurs.
But before you click the "publish store" button, there are some things you need to understand and be prepared for, because the right start will save you a long journey of fatigue and losses.
Let's review together the most important points you need to know before launching your store in the Saudi market.
1. Ensure the system and regulations
The first thing you need to know: e-commerce in Saudi Arabia has an official system issued by the Ministry of Commerce, which regulates the rights of merchants and customers.
You must register on the Ministry of Commerce's Maroof platform, and if your business requires a commercial registration, don't hesitate to obtain it.
Complying with the system gives you credibility, protects you legally, and increases customer confidence in your store.
2. Define exactly what you want to sell
Many merchants start without clearly defining their products, and this is a major reason for business failure.
Ask yourself:
• Are your products in demand in Saudi Arabia?
• What distinguishes it from others?
• Can you provide it consistently?
Start with a clear niche, even if it's simple, and expand later. The market loves clarity.
3. Choose the right platform for your store.
What platform suits you best? Some platforms are complex or expensive, while others are easy and serve the Saudi market excellently.
The Sahl platform, for example, provides customized solutions for Saudi stores, supports local payment and shipping, and makes launching your store easier than you might imagine.
4. Establish a clear shipping and delivery plan.
Don't launch your store before you've decided how you'll deliver orders.
Customers in Saudi Arabia now care about fast delivery and reasonable costs. You must agree with reliable shipping companies and clearly outline your shipping and delivery options on the store page.
5. Prepare secure and fast payment methods.
Customers won't complete their order if they feel the payment is unsafe.
In Saudi Arabia, electronic payment has become essential, such as Mada, STC Pay, Apple Pay, and others.
You must work with approved payment gateways and make the payment experience as convenient and secure as possible.
6. Prepare your marketing plan from day one.
A store without visitors is like opening on an empty street.
Even if the store is ready, you must have a clear marketing plan, whether through Facebook and Instagram ads, content, or even influencers.
Start with a simple marketing plan and be present on social media from the start.
7. Test the user experience before launching.
Before launching your store, take the time to test the website yourself, as if you were a customer.
Do the pages open quickly? Is the ordering process clear? Are there any errors?
The more you test, the more you'll avoid problems that could cost you your customer's trust.
8. Provide prompt and professional customer service.
Once you launch your store, expect to receive many questions from customers.
You must be ready to respond quickly and professionally, whether via WhatsApp, live chat, or email.
Good customer service makes a big difference, especially in the Saudi market, which places great importance on interaction and attention.
Launching an online store in Saudi Arabia is a golden opportunity, but you must start right. Don't rush, and make sure every step of the way is complete before you launch your store.
And if you need a team to help you from start to finish, the Sahl platform is here to help you build your store and enter the market with confidence.