أخطاء بسيطة في تصميم المتجر تخسّرك آلاف الريالات

Sahl Tuesday,29 Jul 2025

In the world of e-commerce, many store owners focus on marketing, offers, or even product quality... but they forget a crucial point that directly impacts sales: the design of the online store itself.

Oddly enough, some mistakes are very simple, yet enough to cause a customer to leave the store without making a purchase, even if they intended to!

In this blog, we'll review the most common mistakes that many people make without realizing it, but which cause daily loss in orders. We'll also give you straightforward tips to avoid them.
1. The homepage doesn't give a professional impression.
The first thing a visitor sees is the homepage.
If it's crowded, has overlapping colors, or has elements that move a lot, it can distract the customer and make them feel like the store is amateurish rather than professional.
The solution: Keep it simple, organize the sections, and use a clean, uncluttered design that lets the customer know what they're looking at at first glance.
2. The "Add to Cart" button is hidden or unclear.
Imagine a customer who liked an item, but struggled to find the purchase button!
This causes frustration and may lead to abandoning the entire page.
Solution: Make the purchase button clear, prominent in a different color, and located above and below the product page.
3. The font is small or illegible.
Some stores use difficult or very small fonts, which makes it difficult for customers to navigate through product information.
Solution: Use a clear font, in an appropriate color, and maintain a text size that is easy to read, even on a mobile phone.
4. The lack of clear product classification.
If a customer can't easily find what they want, they'll leave and look for another store.
Solution: Organize products into clear sections and use precise filters and classifications (such as type, price, size, color).
5. The product images are poor or unclear.
The customer decides to buy based on the image. If the image is blurry, dark, or repetitive, they'll lose interest.
Solution: Use clear, high-quality images and multiple angles of the product. If you can add a video, that would be even more powerful.
6. The checkout page is long and complicated.
The more payment steps there are, the more likely the customer is to abandon the order.
Solution: Be concise, ask for only the essential information, and make payment in simple, quick steps.
7. Lack of clear trust information (e.g., return policy, payment methods, shipping)
Customers need reassurance before paying. If they don't see information about security or the return policy, they'll hesitate.
Solution: Include payment method icons, clear shipping and return policy pages, and a message that reassures the customer that your site is trustworthy.
8. The store doesn't work properly on mobile
Most customers today browse on mobile, and if the design isn't mobile-friendly, you'll lose a lot.
Solution: Make sure your store is responsive to all screens, especially mobile, and that the customer experience is smooth and easy.
Some simple errors in store design can be the main reason for weak sales, even if you offer the best product at the best price.
Professional design is what turns a visitor into a customer.
Don't let small details cost you thousands without realizing it.
If you want to avoid these mistakes and build a professional online store from the start, let "Sahl" help you every step of the way—from design, to organization, to improving the customer experience.
Contact us now and always be on the winning side, not the losing side.