كيف تستغل عادات الشراء في السعودية لصالح متجرك

Sahl Tuesday,29 Jul 2025

If you operate in e-commerce in the Kingdom, you're in a large market brimming with opportunities, but success doesn't come by luck. You need to know what people like, what makes them buy, and what factors influence their decisions. Here, we explain how to leverage Saudi shopping habits to your advantage, turning them into a source of income and sustainable growth.
1. Saudis love offers and discounts... but smart ones.
Tempting offers always catch the customer's attention, but they must be realistic. Saudis have become smarter and know the difference between a real discount and a fake one. If you offer discounts, make them seasonal or on the entire shopping cart, and make the customer feel like they've actually won.
2. Fast delivery makes a big difference.
Saudis value speed, and if an order is delayed, they'll likely cancel it without hesitation. Take advantage of this habit by providing fast delivery options and letting the customer choose a time that suits them. A store that delivers quickly creates a positive image and increases repeat purchases. 3. Attention to small details gives you credibility.
Saudis pay attention to the smallest details. Product description, image, reviews, and even packaging all make a difference. Don't neglect anything! Even the color of the button or the way the price is written can influence the purchase decision.
4. Trust is more important than price.
In the Saudi market, many customers prefer to buy from a store they trust, even if the price is slightly higher. Take advantage of this by building a store that inspires trust from the first glance: clean design, clear information, authentic reviews, and prompt customer support.
5. Cash on delivery is still important for some segments.
Despite the advancements in electronic payment, there is still a segment that prefers cash on delivery, especially among the older generation or those who are dealing with you for the first time. Offer this option if possible, and use it as a gateway for customers to enter and repeat purchases later electronically.
6. Visual identities influence the purchase decision.
Saudis love beauty and simplicity. Harmonious design, soothing colors, and high-quality product images make customers feel comfortable and eager to buy. Don't underestimate the impact of a store's overall appearance.
7. Advertising timing plays a major role.
Did you know that Saudis are most engaged with ads after the evening prayer? Or on weekends? Take advantage of this information when timing your ads, or even your store's offers, to show them when they're in a good mood and ready to shop.
The Saudi market is full of opportunities, but the smart one is the one who knows how to read customer behavior and use it to their advantage. Don't operate in a "one-size-fits-all" approach; operate in a way that suits your people and market. If you want a store built on a fundamental understanding of the Saudi market, the Sahal team can help you launch a store that sells more, delivers faster, and earns your customers' trust from the first visit.