ليه لازم تراجع صفحات متجرك من جوال مو لابتوب

Sahl Wednesday,03 Dec 2025

Many shop owners check their stores on their laptops, see a beautiful, organized, and clear page, and say, “Great, the store is working perfectly.” But the truth is, most customers in Saudi Arabia shop on their mobile phones, not laptops. What you see as easy and clear on a large screen might be complicated, compressed, or even “crumbed” on a mobile screen. And here’s where the problem begins, one that many don’t realize: you’re evaluating your store from your perspective, not the customer’s.

1. Because 80% of visitors view your store on their mobile phones

In Saudi Arabia, daily browsing is almost entirely on mobile devices. People shop while sitting in cafes, in the car (with a passenger), or before bed. So, if your store doesn’t load quickly, or its buttons are small, or the text is unclear on a mobile phone, you’re losing most of your customers without even realizing it. Reviewing your store on a mobile phone lets you see the real reality, not the “perfect” version that appears on a laptop.

2. Mobile versions sometimes mess up page layout without you realizing it.

Many store owners are surprised when checking their mobile devices:

– Product images appear small.
– The purchase button is too low.
– Text is jumbled together.
– The main menu doesn't work properly.

All these errors aren't visible on the large screen of the store, but they negatively impact the mobile user experience, causing customers to leave before completing their order.

3. Mobile behavior differs from laptop behavior.

Mobile customers want something fast, clear, and easy to use. They don't want to scroll through or read lengthy texts. Mobile design needs to be lighter, simpler, and faster. When you check the store on your mobile device, you'll see how the main image needs to be more prominent, how the button needs to be clearly positioned, and how the content needs to be concise and engaging.

4. Many mobile features don't work like they do on laptops.

Sometimes:

– The search bar is hidden.
– The shopping cart icon is small.
– The sidebar doesn't open.
– Some banners don't display.

This was one of the most frequent complaints received by many Saudi stores. Customers try to find something… but can't because of the mobile app's design. If you're not checking on your phone… you'll never notice this.

5. Mobile speed is completely different from laptop speed.

Your store might load quickly on a laptop because the internet connection is stronger and the pages are pre-loaded. But on a mobile phone? It's different. The mobile phone reveals the truth: Is the page really fast? Or will the customer wait four seconds and close it?

The quickest way to find out is to open the store using mobile data… and you'll see the real experience, just like the customer does.

6. Mobile Reveals Sales-Ruining Flaws

Some of the most common issues revealed by mobile reviews include:

✔ The "Add to Cart" button not working
✔ The checkout button hidden under images
✔ The product page is excessively long
✔ The banner covers important text
✔ Small buttons that aren't easy to click

These simple issues, if not identified, can cause your sales to plummet without anyone even noticing.

7. Your competitors in Saudi Arabia are doing things right… so you need to catch up

E-commerce in our country is developing rapidly. Competitors are constantly working to improve their mobile versions. If your store doesn't offer a comfortable mobile experience, customers will abandon you for something easier… even if you have a better product. Mobile store reviews give you the "customer's eye," allowing you to see firsthand what's competing and what needs improvement.

Mobile store reviews aren't just an extra step… they're the most important one. They reveal everything about the real customer experience. If you're thinking of improving your mobile version or rearranging certain pages, the Sahl platform can help you optimize and develop your store to better suit visitors in the Kingdom and provide a faster, clearer, and more robust experience.