كيف تعرف إن متجرك يحتاج إعادة تصميم من جديد

Sahl Wednesday,03 Dec 2025

Sometimes, an online store doesn't need extra marketing or paid campaigns…it just needs a fresh perspective to see what's going on with the design. Many stores in Saudi Arabia face the same problem: sales are stagnant…visitors keep coming and going…and everyone is baffled! The truth is simple: the store's design is outdated, doesn't serve the customer, and doesn't suit modern browsing habits. This is where the need for a complete redesign arises, giving the store a new lease of life and taking it to the next level.

1. High Visitor Exit Rate for No Clear Reason

If a customer enters your store and leaves within seconds without even turning a page, you need to stop and think. This is one of the strongest indicators that the design isn't appealing. The homepage might be cluttered, the colors distracting, or the elements unclear. In the Saudi market, customers prefer simplicity and clarity, and any clutter on the page will cause them to leave immediately. A redesign gives you the opportunity to revise that first impression and make it stronger.

2. Stagnant Sales Despite Increased Traffic

Imagine a successful campaign that generates high traffic, but doesn't translate into sales. The problem is often not the products…it's the user experience. The checkout process might be lengthy, the "add to cart" button unclear, or the product description unconvincing. A new design focused on reducing steps and improving the customer experience can make a significant difference in sales.

3. Store Design Not Optimized for Mobile Devices

Today, most shoppers in the Kingdom browse on their mobile devices. If your store still relies on an outdated design that isn't suitable for small screens, you're losing a significant segment of customers without realizing it. You must ensure that everything is clear, from prices to images to buttons. Redesigning your store helps you keep pace with real customer behavior.

4. Slow Page Loading

Even if it looks good, a slow store is costly. Saudi customers don't like waiting, especially when they want to buy something quickly. If you notice slow loading times for product pages or the shopping cart, this indicates that the structure needs restructuring or a complete overhaul. A new design often solves these problems, reduces the size of elements, and improves speed.

5. Frequent Customer Complaints About Browsing

Customers often give unintentional signals: “I couldn’t find the product,” “Where’s the payment method?” “Why isn’t the button working?” If you hear these phrases frequently, know that it’s time to redesign. Customers expect ease of use… and if they encounter difficulties, they’ll quickly move on to a competitor.

6. The Store’s Look Is Outdated Compared to Competitors

In the world of e-commerce, appearance plays a significant role in building trust. If a customer enters a store with a design reminiscent of 2016, they’ll perceive it as outdated or unprofessional. This diminishes their confidence, even if the products are excellent. Modern stores in Saudi Arabia rely on clean, organized designs with ample white space and high-quality images. If your store isn’t up to par… you’re falling behind without realizing it.

7. Difficulty Adding New Features

Some older stores are structured in a way that prevents you from developing or adding new pages or categories. If you’re considering adding new payment methods, loyalty programs, enhancements, links, or landing pages… and encounter difficulties? A redesign is essential, as it provides a modern and scalable structure. Redesigning your store isn't a luxury; it's a crucial step if you want to compete effectively in the rapidly changing Saudi market. A new design provides a better user experience, a stronger visual appeal, and greater customer trust. If you're looking for a team to help you reach a higher level of professionalism, Sahl platform offers comprehensive solutions for designing and developing e-commerce stores with a modern approach that suits the Saudi market and boosts your sales.