Fatal Website Design Mistakes to Avoid for Your Stores Success

Sahl Wednesday,09 Apr 2025

Many e-commerce store owners believe that website design is just about pretty looks and attractive colors, but the truth is that design plays a fundamental role in the success or failure of the entire store. Website design isn't just about aesthetics; it's also about functionality, organization, and ease of navigation.
Unfortunately, there are common mistakes that recur in e-commerce design, which can ruin the customer experience and cause visitors to leave the site without purchasing.
In this blog, we'll review the most common mistakes you should avoid if you intend to launch a successful website in the Kingdom.
1. Crowded and Disorganized Design
A large number of elements on the homepage, too many colors, multiple fonts, and animated banners everywhere all cause user distraction.
Users value simplicity and focus, and if they can't quickly access information, they'll leave the site in seconds.
Organization and clarity are more important than a large amount of content.
2. Ignoring User Experience (UX)
Website design must be convenient and smooth:
• Menus are clear and easy to use
• Buttons are logically placed
• Purchase processes are simple and clear
• Everything leads the user to their goal quickly
Any complicated steps or ambiguity in the user interface will cause the customer to abandon the cart and leave.

3. Slow Website Loading
One of the biggest design problems is that the website is heavy and slow, especially if it contains high-resolution images or a lot of scripts.
Saudi users, like others, want a fast, responsive website, especially on mobile.
Make sure the images are compressed, the server is robust, and the code is clean.
4. Incompatible Design
In 2025, most visitors will access websites on mobile, and if your website is designed only for desktops, you will lose a significant percentage of customers.
The design must be "responsive," meaning it automatically adapts to all screens.
Buttons, text, and images must appear clear and easy to navigate on mobile.
5. Ignoring the Importance of Security
Some designers focus on appearance and forget about security!
Especially for online stores, the website must be secured with an SSL certificate, payment information must be encrypted, and follow the latest security practices.
If a customer loses confidence in the site's security, it's impossible for them to complete a purchase.
6. Difficulty Accessing Important Information
The customer needs to know:
• Contact information
• Payment methods
• Shipping and return policy
• Who are you? (About Us page)
But many websites hide this information or present it in complex formats, which confuses users.
You must provide all this information clearly and in an easily accessible location.

7. Ignoring Design Testing Before Launch
It's not enough for a designer to show you a copy of the website and you say "OK." The website must be actually tested on:
• Different devices
• Different internet speeds
• Multiple browsers
To ensure that everything works perfectly and there are no hidden issues.
Website design is the customer's gateway to your project. If the portal is difficult, confusing, or insecure, it's impossible to enter and continue.
Avoid the mistakes we mentioned and invest in a professional design based on research and real user experience.
If you're looking for a team that understands the Saudi market and provides a professional and user-friendly online store design, contact us at "Sahl" and rest assured that your site is in expert hands.